User Manual of our Platform

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Q: After our TELETrak system is set up, what other costs might be involved?

  • A: Other costs in GPS tracking may include: GPS tracking devices, phone cards (SIMs) and data plans, custom mapping, and software integration.

Q: What do I get with our TELETrak solution?

  • A: Our suport can include rebranding, training, mapping, and device support.

Q: Where can I track our assets?

  • A: Anywhere and everywhere. Map coverage is via Google Maps, which has coverage all over the world providing street-level detail in many areas including the United States, Puerto Rico, Canada, Mexico, and Europe, devices using satellite-based communications can provide tracking in areas where GSM coverage is not available or stable.

Q: What is the ROI on GPS tracking?

  • A: A TELETrak GPS system pays for itself in savings... and fast!
    Please see our ROI document.

Q: What the architecture of TELETrak?

  • A: Simple by design. The TELETrak platform is built using the Microsoft .NET framework and sits on a Microsoft SQL Server database.

Q: We have GPS tracking devices in place already; can we use them with a new TELETrak system?

  • A: Sure, just provide us with the device, and we’ll get you on the TELETrak map.

Q: We have offices all over the world; can we see it in Spanish, Arabic, or Chinese?

  • A: Si,أ جل, 是。. TELETrak is a global company; we can support other languages.

Q: We have SAP, BAAN, QuickBooks, etc. Can TELETrak share information with these programs?

  • A: Yes, the TELETrak platform is designed so that it easily integrates with ERP, accounting, and other software.

Q: I want to track the movement of our personnel, but not our vehicles; is there a way to do this?

  • A: Yes, there are a wide variety of portable tracking devices which range from basic tracking devices with limited features like a panic button up to smart phones which allow for two-way interaction with the TELETrak platform.